Accessibility Statement for the [Name of Organisation]
This statement applies to the official website of the [
Name of Organisation + Acronym if any] at [
website URL] and was last updated on [
Date].
The [
Name of Organisation/Acronym] is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.
You should be able to:
- Zoom up to 200% without problems
- Navigate most of the website using just a keyboard
- Navigate most of the website using a modern screen reader and speech recognition software (on your computer or phone)
Conformance status
The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. The [
Name of Organisation/Acronym] website is partially conformant with
WCAG 2.1 level AA which maps to
EN 301 549 as per the European
Web Accessibility Directive (EU) 2016/2102. Partially conformant means that some parts of the content do not yet fully conform to the accessibility standard.
Compatibility with browsers and assistive technology
The [
Name of Organisation/Acronym] website is designed to be compatible with the latest versions of web browsers:
- Mozilla Firefox
- Google Chrome
- Microsoft Edge
- Apple Safari
Web-browsers have been used in combination with the latest versions of NVDA, VoiceOver and TalkBack.
Technical specifications and accessibility measures used
Accessibility of the [
Name of Organisation/Acronym] website relies on HTML technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer.
This technology is relied upon for conformance with the accessibility standards used.
Limitations and alternatives
The following limitations are observed at present:
- No option to skip repeated content
- Some hyperlinks on the website may be identifiable only by colour
- Certain PDF documents or downloadable files may not fully meet accessibility criteria
- Interactive elements may not always be fully operable using only a keyboard
- Insufficient colour contrast
The [
Name of Organisation/Acronym] has implemented a continuous improvement programme to rectify the above however despite our best efforts to ensure accessibility of the [
Name of Organisation/Acronym] website, there may be some limitations which may have gone unnoticed or are planned to be made accessible soon. Please contact us if you observe any such issue in our website.
Feedback
We welcome your feedback on the accessibility of our website. Please let us know if you encounter accessibility barriers on:
- Phone: [Telephone Number with +356 prefix]
- [Write to us using the contact us page.] (please refrain from providing sensitive information in the form, e.g. any information that would reveal personal financial information, information related to your health, or any other sensitive topic).
Formal complaints
We aim to respond to accessibility feedback within 2 business days, and to propose a solution within 15 business days [
Choose the number of days for feedback and solution accordingly]. You are entitled to escalate a complaint to the
Malta Communications Authority (MCA) or to the Commission for the Rights for Persons with Disability (CRPD), should you be dissatisfied with our response to you. In the case of continued non-compliance, the Malta Communications Authority adopts the enforcement procedure as per
SUBSIDIARY LEGISLATION 418.03.
